Frequently Asked Questions

 

You have some questions about PABX in general? Then you have come to the right place. We have collected some of the most frequently asked questions about PABX systems and hope, that our answers will help you as well.

What is a PABX?

Why should I get a PABX?

Can other users listen, while I am talking on the phone?

Which telephone will ring when I am receiving calls?

How much does it cost when users are calling each other inside the office/flat/house?

Can I forbid users to call outside our city?

What telephone sets can I use?

What is a digital telephone set?

Is it difficult to install a PABX?

Do you offer any service?

I am living outside of Cairo.

Where can I see the PABX?

 

What is a PABX?

A PABX is a telephone switchboard, an electronic device, that connects telephone sets and telephone line to form one big system.

 

Why should I get a PABX?

A PABX allows more than one telephone to be connected to the same telephone line. You can be reached at every desk, in every room, on every floor. The PABX will spare you a lot of shouting and running. 

 

Can other users listen, while I am talking on the phone?

No, while you are talking, no other user can listen. Each user can talk privately. 

 

Which telephone will ring when I am receiving calls?

That is completely up to you. You decide, which telephones will ring when a call is received.

 

How much does it cost when users are calling each other inside the office/flat/house?

Calls inside the system are absolutely free. We call them "internal calls".

 

Can I forbid users to call outside our city?

Yes. We call this "barring" of numbers. You decide, which users are allowed to use telephone lines, and where they are allowed to call. You can close the international line, the national line, or for example the mobile numbers.

 

What telephone sets can I use?

You can use about any ordinary telephone set you have. Some PABX require one or two digital telephone sets. In this case they are already included in the offer.

 

What is a digital telephone set?

A digital telephone set is telephone set, which has been designed especially to help yopu get the most out of your PABX. It has programmable keys for features or telephone numbers. It allows you to see, which telephone lines and users are busy.

 

Is it difficult to install a PABX?

No, not at all. Complete installation and programming are already included in your offer. In case you don't have a network yet, don't worry. For an additional fee we will also lay the telephone cables for you.  

 

Do you offer any service?

Yes. We do have a service center at our office. Our Engineers and Technicians will be pleased to help you with all questions you have.

 

I am living outside of Cairo.

This is no problem, as we do have customers all over Egypt, and also distributors all over Egypt. We will make sure, that you will receive the necessary service when you need it.

 

Where can I see the PABX?

We have all the PABXs we offer on display in our office at 7 Kanat El-Suez Str. off Gamiat Al-Dowal Al-Arabia Str. - Al Mohandesin. Please stop by and we will show you the sets and the 

 

We hope, this small introduction has answered some of your questions. I know, there will be more.

But why don't you just call us? Or send us a fax? Or an email? We will be happy, to help you!

 

Ask us! You can't loose!

 

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